The company that I work for, chose to sign an agreement with Comcast VoIP for our phone benefit. They appear to be better to our past provider in light of the fact that the service doesn't go down not at all like then where it used to go down from time to time. What's more, at whatever point I have an issue and called for help, there was no one I could call. With Comcast VoIP, there are people we can call and converse with who are benevolent and supportive. At whatever point I call them particularly when I was first learning the system, they were super pleasant. I'm happy my supervisor agreed to accept them. Their system is proficient and friendly.
FluentStream's service has been great up to this point and I've enjoyed it. Some of the time I use the taking calls for multiple devices. I'd use it by cell phone, or I may put gets out from that. I'm planning to use the analytics somewhat more not far off. The system has certainly given me a nearby presence via my market. It's additionally given me a greater amount of an office structure at my home as that is the reason I could set up an office at home. It enables me to be somewhat more proficient and aware of using my cell phone throughout the day. Everyone that I've spoken at FluentStream has been helpful and responsive.
We use Fonality for both our inbound/outbound sales and client help. It's easy to understand and I usually use the dashboard particularly the one where you tell the system where every one of the calls to go. At whatever point I have an issue, they're great to help to the point where they'll basically settle it and in the event that they can't, they'll see another person who will do it until the point when it's resolved. They are especially knowledgeable and courteous in managing us. Then again, the quality of their music isn't great. In any case, other than that, I'm extremely happy with our service from Fonality.
When I went to the shop, they were at that point using Jive as their VoIP provider. I downloaded the mobile application and we every so often use this integrator with our CRM. We get our calls on multiple gadgets. They are transferred like they're on a standard phone system to our sales representative at our end. I administer it prevalently and after that I go much of the time onto their site so I can arrange the system in directing calls and add and remove users with their online devices. They're extremely responsive.
Lingo is an incredible system. The way in which I have it set up works awesome. Compared and my other provider, Lingo is more productive and I can add or subtract in the event that I require more or fewer people. We use Lingo for sales purposes for the most part to outgoing calls and it has enhanced our performance based on the flexibility. Their softphone feature is basic and we use it constantly. I likewise use the dial by the PC with the dashboard type and now I'm sitting tight for them to get their update on their application to download on the PC and I'll replace the Jitsi. The help is magnificent. They've helped me set up and change things. I simply make a telephone call and it's done.
I reached a phone guy to put a system in, would not like to burn through cash on a genuine system and he said to do it through magicJack. We're a real estate company and my thought pattern was we would extend and be rearranging telephone calls around. The greatest thing that sold me on magicJack was having the capacity to transfer a call from the office to a cell phone in the field. I've had a few communications with their customer service team from the purpose of having a failure in the system one day to me not paying the bill coincidentally and each connection I've had with them has been tremendous. I've never gotten off the telephone with them and been disturbed. magicJack has awesome customer service.
I'm a recruiter so I'm on the phone a lot and bring everywhere throughout the country. We used to have a nearby system and MegaPath is much better. Their customer service is totally fantastic and they're top-notch. They answer immediately when you call and they generally follow up to guarantee that I got the response that I required. It'd be extraordinary in the event that they could get their automatic billing up-to-speed. Till the time, every month, I have to call and complete the billing process. They don't have an automatic billing for a small client, for example, myself. In any case, that is a little thing. I'm extremely happy with them now.
We for the most part check voice message online and Nextiva has been huge for us. It's way better than the landline-based phone system that we had previously. Turning our cell phones into an office telephone makes it like a virtual helper. We haven't had any downtime. Nextiva's customer service is amazing, and their communications team has been proficient, knowledgeable and polite. When we have to set up a holiday message or greeting, their customer support sets it up for us in 10 minutes.
We use the RingCentral system for inbound/outbound, sales effort, and customer service calls. More often than not we use the Find Me/Follow Me feature since it can ring multiple expansions. We have more control and adaptable features in our phone system than the last one we had. It was anything but difficult to transition over. Since we are mobile, it is more convenient and simple for us to roll out changes to our call routing. I would highly recommend them.
My company uses ShoreTel for our telephone service, transferring calls inside departments. We had an issue with the working, as far as the voice message or the phone ringing on specific devices and not on different devices. The customer service was useful in taking care of the issue despite the fact that it required a significant amount of time to resolve. It appeared to be confused yet they continued taking a shot at it and in the long run they could resolve it. furthermore, the customer service was helpful in dealing with the issue and persistent in attempting to enable us to resolve it. They ensured that our issues were met.
32 Reviews Posted On Businesses
2 years ago
The company that I work for, chose to sign an agreement with Comcast VoIP for our phone benefit. They appear to be better to our past provider in light of the fact that the service doesn't go down not at all like then where it used to go down from time to time. What's more, at whatever point I have an issue and called for help, there was no one I could call. With Comcast VoIP, there are people we can call and converse with who are benevolent and supportive. At whatever point I call them particularly when I was first learning the system, they were super pleasant. I'm happy my supervisor agreed to accept them. Their system is proficient and friendly.
2 years ago
FluentStream's service has been great up to this point and I've enjoyed it. Some of the time I use the taking calls for multiple devices. I'd use it by cell phone, or I may put gets out from that. I'm planning to use the analytics somewhat more not far off. The system has certainly given me a nearby presence via my market. It's additionally given me a greater amount of an office structure at my home as that is the reason I could set up an office at home. It enables me to be somewhat more proficient and aware of using my cell phone throughout the day. Everyone that I've spoken at FluentStream has been helpful and responsive.
2 years ago
We use Fonality for both our inbound/outbound sales and client help. It's easy to understand and I usually use the dashboard particularly the one where you tell the system where every one of the calls to go. At whatever point I have an issue, they're great to help to the point where they'll basically settle it and in the event that they can't, they'll see another person who will do it until the point when it's resolved. They are especially knowledgeable and courteous in managing us. Then again, the quality of their music isn't great. In any case, other than that, I'm extremely happy with our service from Fonality.
2 years ago
When I went to the shop, they were at that point using Jive as their VoIP provider. I downloaded the mobile application and we every so often use this integrator with our CRM. We get our calls on multiple gadgets. They are transferred like they're on a standard phone system to our sales representative at our end. I administer it prevalently and after that I go much of the time onto their site so I can arrange the system in directing calls and add and remove users with their online devices. They're extremely responsive.
2 years ago
Lingo is an incredible system. The way in which I have it set up works awesome. Compared and my other provider, Lingo is more productive and I can add or subtract in the event that I require more or fewer people. We use Lingo for sales purposes for the most part to outgoing calls and it has enhanced our performance based on the flexibility. Their softphone feature is basic and we use it constantly. I likewise use the dial by the PC with the dashboard type and now I'm sitting tight for them to get their update on their application to download on the PC and I'll replace the Jitsi. The help is magnificent. They've helped me set up and change things. I simply make a telephone call and it's done.
2 years ago
I reached a phone guy to put a system in, would not like to burn through cash on a genuine system and he said to do it through magicJack. We're a real estate company and my thought pattern was we would extend and be rearranging telephone calls around. The greatest thing that sold me on magicJack was having the capacity to transfer a call from the office to a cell phone in the field. I've had a few communications with their customer service team from the purpose of having a failure in the system one day to me not paying the bill coincidentally and each connection I've had with them has been tremendous. I've never gotten off the telephone with them and been disturbed. magicJack has awesome customer service.
2 years ago
I'm a recruiter so I'm on the phone a lot and bring everywhere throughout the country. We used to have a nearby system and MegaPath is much better. Their customer service is totally fantastic and they're top-notch. They answer immediately when you call and they generally follow up to guarantee that I got the response that I required. It'd be extraordinary in the event that they could get their automatic billing up-to-speed. Till the time, every month, I have to call and complete the billing process. They don't have an automatic billing for a small client, for example, myself. In any case, that is a little thing. I'm extremely happy with them now.
2 years ago
We for the most part check voice message online and Nextiva has been huge for us. It's way better than the landline-based phone system that we had previously. Turning our cell phones into an office telephone makes it like a virtual helper. We haven't had any downtime. Nextiva's customer service is amazing, and their communications team has been proficient, knowledgeable and polite. When we have to set up a holiday message or greeting, their customer support sets it up for us in 10 minutes.
2 years ago
We use the RingCentral system for inbound/outbound, sales effort, and customer service calls. More often than not we use the Find Me/Follow Me feature since it can ring multiple expansions. We have more control and adaptable features in our phone system than the last one we had. It was anything but difficult to transition over. Since we are mobile, it is more convenient and simple for us to roll out changes to our call routing. I would highly recommend them.
2 years ago
My company uses ShoreTel for our telephone service, transferring calls inside departments. We had an issue with the working, as far as the voice message or the phone ringing on specific devices and not on different devices. The customer service was useful in taking care of the issue despite the fact that it required a significant amount of time to resolve. It appeared to be confused yet they continued taking a shot at it and in the long run they could resolve it. furthermore, the customer service was helpful in dealing with the issue and persistent in attempting to enable us to resolve it. They ensured that our issues were met.