Fonality has been an amazing partner for my business in terms of their services. I have made use of their service for my sales. The calls have become so much smoother inbound as well as outbound calls. I believe this was something that we were lacking which connected us to our suppliers, partners and our customers. It has been 2 months since i got their services signed up for my business and till now the experience is really well and good.
My experience of using the services of Fonality isn't great and that the quality of the line is once in a while rather poor, overall I would recommend it. It is much less expensive than our past experience using a normal landline. The client support agent was exceptionally polite and professional. Keep doing awesome work. Thank you for everything. I had a hard time in the beginning but not anymore.
When my boss planned to discontinue the contract with the previous VoIP provider, he gave me the responsibility to get some reliable company for these services. I am so glad i made him happy by reaching out to Fonality. They have such a cooperative team. I was really impressed by their professionalism and the pace they work at. Extremely efficient people especially their customer service department is swift. We have been using their customized systems according to our requirements for over a year now and it has brought great experiences to us. Worth it and definitely recommended by our team to others!
Fonality had served me and my business well. It was my duty to get a reliable voice over internet protocol provider for our company. I really wanted to impress my boss with my decision. After some research i decided to get the services from Fonality. They provided their services at a reasonable rate which was less than the one we were already using so it helped our company in cutting down the cost. Over all the quality of the video calls and other connections have been absolutely amazing so far. Another good thing about them is they have an efficient workforce at their customer service department.
We use Fonality for both our inbound/outbound sales and client help. It's easy to understand and I usually use the dashboard particularly the one where you tell the system where every one of the calls to go. At whatever point I have an issue, they're great to help to the point where they'll basically settle it and in the event that they can't, they'll see another person who will do it until the point when it's resolved. They are especially knowledgeable and courteous in managing us. Then again, the quality of their music isn't great. In any case, other than that, I'm extremely happy with our service from Fonality.
I really enjoy working with Fonality.We use it for everything for our business and the auto attendance and the call-forwarding are the most widely used feature. It is easier for us to communicate within the offices and we’re able to get each call and not let any call pass through on.It was the best option at that time.The system will allow me to work at a different location while my co-workers work here and then we can still transfer and talk to each other. I still use them and it's working fine right now.We had regular phones before and compared to Fonality, it's obviously VoIP and works so much better.Everything we've ever done with Fonaality has been great and we've been very pleased.Their people have been very helpful whenever I've gotten in touch with them.
I have been using the Fonality for 3 years and have had great experience. It beats all other VoIP service providers in terms of price, quality, features and reliability. The customer service is available 24/7 to help you and they are very responsive and professionals. It is best for my small business as I have no IT department and this system just work perfectly for me. Call routing is very easy to set up, excellent Up time and voice prompts. It is rich in features, Robust, automatic updates on cloud based and customization make it even better.
Contact Info
Address: 5800 Granite Parkway,Suite 550,Plano,TX,United States
7 Reviews Login to leave a Review
2 years ago
Fonality has been an amazing partner for my business in terms of their services. I have made use of their service for my sales. The calls have become so much smoother inbound as well as outbound calls. I believe this was something that we were lacking which connected us to our suppliers, partners and our customers. It has been 2 months since i got their services signed up for my business and till now the experience is really well and good.
2 years ago
My experience of using the services of Fonality isn't great and that the quality of the line is once in a while rather poor, overall I would recommend it. It is much less expensive than our past experience using a normal landline. The client support agent was exceptionally polite and professional. Keep doing awesome work. Thank you for everything. I had a hard time in the beginning but not anymore.
2 years ago
When my boss planned to discontinue the contract with the previous VoIP provider, he gave me the responsibility to get some reliable company for these services. I am so glad i made him happy by reaching out to Fonality. They have such a cooperative team. I was really impressed by their professionalism and the pace they work at. Extremely efficient people especially their customer service department is swift. We have been using their customized systems according to our requirements for over a year now and it has brought great experiences to us. Worth it and definitely recommended by our team to others!
2 years ago
Fonality had served me and my business well. It was my duty to get a reliable voice over internet protocol provider for our company. I really wanted to impress my boss with my decision. After some research i decided to get the services from Fonality. They provided their services at a reasonable rate which was less than the one we were already using so it helped our company in cutting down the cost. Over all the quality of the video calls and other connections have been absolutely amazing so far. Another good thing about them is they have an efficient workforce at their customer service department.
2 years ago
We use Fonality for both our inbound/outbound sales and client help. It's easy to understand and I usually use the dashboard particularly the one where you tell the system where every one of the calls to go. At whatever point I have an issue, they're great to help to the point where they'll basically settle it and in the event that they can't, they'll see another person who will do it until the point when it's resolved. They are especially knowledgeable and courteous in managing us. Then again, the quality of their music isn't great. In any case, other than that, I'm extremely happy with our service from Fonality.
2 years ago
I really enjoy working with Fonality.We use it for everything for our business and the auto attendance and the call-forwarding are the most widely used feature. It is easier for us to communicate within the offices and we’re able to get each call and not let any call pass through on.It was the best option at that time.The system will allow me to work at a different location while my co-workers work here and then we can still transfer and talk to each other. I still use them and it's working fine right now.We had regular phones before and compared to Fonality, it's obviously VoIP and works so much better.Everything we've ever done with Fonaality has been great and we've been very pleased.Their people have been very helpful whenever I've gotten in touch with them.
2 years ago
I have been using the Fonality for 3 years and have had great experience. It beats all other VoIP service providers in terms of price, quality, features and reliability. The customer service is available 24/7 to help you and they are very responsive and professionals. It is best for my small business as I have no IT department and this system just work perfectly for me. Call routing is very easy to set up, excellent Up time and voice prompts. It is rich in features, Robust, automatic updates on cloud based and customization make it even better.