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Jack N.    
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8 months ago


I have been a customer of Concord warranty for over 3 years now . I have 3 different cars covered with them and i am very satisficed with my warranty . I wanted to thank concord for all the wonderful customer service and amazing warranty coverage they have provide to me over the years .This has been a smart investment and has saved me thousands over the last few years . Concord is great and i recommend this wonderful company to anyone looking for protection .

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Darin Y.    
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11 months ago


I have a Premium package....called two days ago with a water pump issue and obtained a claim number. Called today from the Ford dealer to get an authorization for repairs and my service advisor was instructed to email a quote which was done around noon. No response. I called three times and all three times was told that nobody was available to handle the claim but somebody would call. I asked who and when and was told “I don’t know maybe by the end of the day”. When I told them that was not acceptable they hung up on me!! Later received a call and conferences in the representative with the shop but no authorization. Asked about a rental car since my truck is in the shop for the weekend and was told they can’t authorize a rental car until the repair is approved and that I can only have one rental day for every 8 hours of labor. Well spent 5 hours today trying to get authorization for a water pump but guess what NO response!! Now have no truck for three days, no rental car, no repair authorization and have been hung up on three times!! The sales person and their website boasts hassle free and fast claims processing.....what a SAD experience with this company!!!!!!!!


MICHEAL SULLIVAN (AKA HENRY) FAKE NAME DENIED MY CLAIM, STATING VARIOUS REASON WHY THEY WOULD NOT PAY FOR IT. THEY LIED TO ME AND THE DEALERSHIP MULTIPLE TIMES. THEY WILL DENY YOU-DO NOT USE THIS COMPANY. ITS A SCAM, USING FAKE NAMES AND FAKE REASONS WHY NOT TO PAY. MY JEEP STARTED MAKING A STRANGE NOISE OVER 1300 MILES INTO THE WARRANT-I QUICKLY TOOK IT TO THE DEALERSHIP TO HAVE FIX AND THEY DENIED PAYING FOR IT, OFFERING ME $250 CREDIT OR TO REIMBURSE ALL MY MONEY ON THE WARRANTY. HIRING A LAWYER TO TAKE CARE OF THIS ONE WILL BE A SATISFACTION FOR THEM HANGING UP ON ME MULTIPLE TIMES AND PRETENDING TO BE OTHER PEOPLE. SEE YOU IN COURT!

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Obie M.    
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1 year ago


I am usually Concord auto protect extended auto warranty. I had an agreement with them for my car 1 year ago. I never got a chance to actually see how their warranty facility works until last month. The hand break was acting up. It stuck several times and then totally needed a repair. I was not sure what the real issue was but it needed attention. I claimed for coverage at that time and i was so surprised at the speed of their response. I was given the claim amount really quickly. They have a really competent team. Highly recommended!


I saw Concord Auto Protect's name pop up at the search engine while I was searching for protection warranties and I was interested, and the next day, I heard back from Concord Auto Protect. They were highly rated by a lot of consumer organizations. What's more, the young lady I talked to was very charming, extremely proficient, exceptionally knowledgeable and persuasive thus it was a decent experience. I would tell a friend that Concord Auto Protect seems like a bargain.


I just purchased the Auto Protect Plan and found the process to be straight forward and economical.Seems to be a good policy at a decent price. I filed a claim when I had transmission issues. I took the car to the dealership for service but they needed to call the warranty company to see if these were covered.They took a lot of steps and the process took a while, but everything got resolved.There were delays here and there, but overall Concord covered what was supposed to be covered. The flexibility to accommodate Customer’s need was commendable! I would reccomand this company to anyone looking for extended coverage.


I would recommend the services by Concord Auto Protect. They have been fairly good to me as i have their warranty. I had bought my car 3 years back and last winters, i got a contract signed with them for an extended auto warranty which has been great so far. I just had to use the warranty claim once in this time when my car Nissan was having trouble with the engine. The problem was solved and i was given the coverage i had claimed for. They provide with immediate assistance and are a workforce of determined people. 5 stars to them.


Concord is as fast in verifying and paying its claims as its name. I bought a warranty from the company in 2016 and I am very satisfied wit its services. The process of getting a policy is simple and rates are also affordable with good coverage percentage. The customer services is top notch and they never delay the claims. I have got 2 claims from the company for repairing the engine and replacement of the AC. They were prompt and honest. Highly recommended.


I recently purchased a warranty with concord. Received very competitor rates for the plan I purchased.I had done some research online and had read good things about this company, which is why I decided to go with them.Concord provided the best premier plan at a very reasonable value.The encounter was very straightforward, quick and to the point.The experience of a lifetime to be able to be covered by a thoughtful and serious company. They really addressed all my needs in a professional manner as well as getting me the best deal. I would highly recommend working with the Concord Auto Protect team, they have earned our trust and we will be customers for all of the cars we purchase in the future.


I purchased Concord Auto Protection for my BMW from Patrick in 2017. Patrick is exceptionally decent yet around then I was suspicious about this company since it is my first time. In August of 2018, my BMW has an engine issue. Michael dealt with my case. The Concord Auto Protection paid for every one of the parts and work. Michael likewise organized the rental for me. Indeed, even the service manager at the BMW Atlanta Global revealed to me the Concord is a solid company to work with.

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About Concord Auto Protect

Concord is the best company to keep your autos protected. We are an extended auto warranty company doing its best to conquer the industry. We provide you with a car contract which benefits you beyond your expectations. With us, you can drive around with confidence. Anything if ever goes wrong, would be taken care by you Concord partner. We provide you the ease and help when you face unexpected repairs which are expensive. We also provide you with road assistance which brings you convenience at all times. Moreover, our 30 day money back guarantee policy is also offered to you and by then you know you made the right choice.

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