Customers Reviews about 21st Century Insurance group

21st Century Insurance group Reviews

9 reviews

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Marco O.    
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2 years ago


I have had a brilliant experience with 21st century Insurance company. I live in California and I purchased insurance for my car almost 10 months ago. It was good to my pocket, not too high and not too low so I managed. I haven't used its coverage yet but the roadside assistance has been remarkable. They provide it to you as a complementary service. Moreover, I loved how nice and sweet their staff is. Customer service is quite excellent and I have always been dealt with cooperation and patience which I appreciate a lot. I hope my customer relation with them stays healthy and satisfactory!


This company is average in my opinion. The packages are good but the staff is kinds rude. I usually paid online my premium and they withdrew my payment twice in a month when I paid an installment through western union. I called them and they rectify the mistake but this incident kinda turned me off.

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Ange F.    
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2 years ago


I was looking for the best rate and 21st Century Insurance group just nailed it. The signup process was extremely simple and quick. I feel like 21st Century Insurance group has reasonable prices particularly when you have flawed records. It has great customer service and easy to use. I have never had any issues with 21st Century Insurance group and have had a positive experience with the company. However, they have addressed any inquiries we have had rapidly and thoroughly. Being able to pay for insurance on a monthly basis has made it a lot simpler to pay.

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Andrej F.    
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2 years ago


I have had 21ST CENTURY INSURANCE GROUP for quite a while and recorded two claims for accidents with them. One accident I was to blame while the other I was most certainly not. In the two claims, 21ST CENTURY given quick, magnificent service, and dealt with all that I required. Also every customer service representative, specialist, or agent I have ever talked with has been to an extremely supportive. I love that they are open 24/7. I would recommend the 21ST CENTURY for auto insurance.

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Nil S.    
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2 years ago


21st Century has always been good to me and handled anything that came up.They explained the whole process to me and how I would be compensated for the accident in a very clear and professional manner. I will continue to use this company as my car insurance company.It has consistently been the most affordable option and always the best. Pricing is reasonable. Website is easy to negotiate.This makes sense given that they are all aiming for the same target market and all considered to be among the more affordable insurance companies. I Never had any difficulties or issues - very satisfied customer.The absolute best has been my experience with my agent/adjuster that helped me with my claim for my car.


21st Century Insurance group is affordable and their cost has stayed reasonable for the more than 3 years that I have used them. When we had a car accident, our insurance cost didn't change by any means. A year ago when we moved, we needed to switch the policy since we switched states. 21st Century Insurance group helped us at all times. They even sent us a sensor for our car and based our insurance price with respect to how securely we drive which I thought was extremely cool. I would recommend them to other people.

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Dorri M.    
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2 years ago


21st Century has proved to be the best auto insurance company for me. Their claim process is simple and clear. They have highly professional and knowledgeable staff who response to every query with patience and courteously.

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Ara V.    
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2 years ago


21st Century has a smooth professional claims process.it is always quick to respond and has always been easy to deal with. Their agents always are helpful and knowledgeable

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Tandi S.    
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2 years ago


Best auto-insurance company. Happy customer at the end of the day.

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21st Century Insurance group

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