I am very disappointed with the follow up with this company. I had a technician out 2 weeks ago who told me it would take 2 months to get the part for my dishwasher and suggested I call Assurant to see if they could help me .when I called I was told I have to wait 7 business days be fore they could escalate it to a manager. I have now been without a working dishwasher for 2 weeks. When I called today on 4/5/2022 I was told a manager would get back to me in 2 days. When I asked to speak with a manager I was refused. When I asked for the name of the manager who would call me back I was refused. When you call it not even an option to speak with a live person. I need a working dishwasher.
1 Reviews Posted On Businesses
2 years ago
I am very disappointed with the follow up with this company. I had a technician out 2 weeks ago who told me it would take 2 months to get the part for my dishwasher and suggested I call Assurant to see if they could help me .when I called I was told I have to wait 7 business days be fore they could escalate it to a manager. I have now been without a working dishwasher for 2 weeks. When I called today on 4/5/2022 I was told a manager would get back to me in 2 days. When I asked to speak with a manager I was refused. When I asked for the name of the manager who would call me back I was refused. When you call it not even an option to speak with a live person. I need a working dishwasher.