Customers Reviews about Provident Funding Associates

Provident Funding Associates Reviews

3 reviews

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My loan was bought from Provident Funding Associates years ago and I had a mailing from them inquiring as to whether I needed to refinance. Due to convenience, I chose to refinance with them my old mortgage for a lower interest rate and it was an easy procedure. The communication with Provident Funding Associates experts was for the most part through email and a couple of telephone calls. However, they rushed to respond and answer any of my inquiries. It was a streamlined and efficient process with Provident Funding Associates and the customer service was awesome.

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Nikita M.    
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2 years ago


I have been a customer of Provident Fund Associates from 20 years and 5 more years are to go with the contract. I have never had any serious complaint with the company and had never thought to sell my mortgage. The company also value its customers and kept me as long term customer because I always pay my installments regularly. Over 20 years 6 customers rep were changed and they all were incredible. My current agent is Thomas and he is young, professional and informative. I really like his professionalism and his concern for customers. Highly recommended.

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Cletus G.    
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2 years ago


I have had multiple mortgages with Provident Funding and have never had a bad experience with them. Online payments with Provident are straightforward and simple, once correctly set up.My rate dropped by a few fractions of a percent during the process and he secured the lower rate without me even having to ask. They were pretty upfront with what I needed before starting the loan, and the officer was pretty prompt in getting back to me on my questions. Documents that they needed were pretty standard and sensible The whole process can completed on time. We express our appreciation for their great help. Thank You.

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Provident Funding Associates

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