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A few months back i needed to borrow through a very reliable source for my home. It was basically for the purpose of refinancing but i was reluctant to get a program from any unprofessional company. My cousin suggested me to go to Citizens One and i can't be happier. It was a wonderful experience. The financial grant was not much of an issue. I was looking for reasonable payback plan and i got it from here. I really appreciate their customer service as well. Highly professional and cooperative work force available at all times. It was totally worth it!


I was trying to reduce my interest rate and Citizens One had a good deal. I had also worked with them before. Their refinance procedure is quick and simple. It was also straightforward so that's one big plus. Moreover, my interactions with them were so lovely and professional. They're knowledgeable and that is amazing. They were quick and exceptionally experienced. It's been great with Citizens One and I'll work together again with them if I ever need to. Highly recommended

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Chan F.    
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1 year ago


I had one of those adjustable rate mortgages and I required a fixed rate. I refinanced with Citizens One had a decent experience. Their agents were extremely proficient. If they said they would get in touch with me back, they did and on the off chance that they sent me something, they followed-up. On the off chance that I had an inquiry or on the off chance that I didn't comprehend something, they were eager to disclose it to me. A lot of the process was done by means of email and phone. And afterward, when I closed, I wasn't in town so they arranged someone to do the closing at my location.


It was my first time to buy a home and I chose Citizen-One and was more than satisfied after meeting Shelby. She was very helpful and informative. She kept me update about every step and made the entire process so easy. She guided me to choose from the best plan. I could not ask for the better loan officer. She handled most of the things through emails and phone and always responded in time. Highly recommended for a hassle free mortgage.


They helped me with my home purchase financing recently and I am extremely happy with his service.It was a very easy process of lending. Everything went smooth, was completed faster than we expected, and we couldn’t be happier with our experience. They kept their commitment on the loan rate and terms. Origination costs were less than the other three quotes we got. Our loan officer was very responsive. The guidance was much appreciated. The entire process was painless and it closed pretty quickly. I am very satisfied. I would recommend them to anyone who wants fast service and competitive rates.

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