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Viv D.    
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1 year ago


6 years back i was totally hopeless on having a house of my own. Thanks to my neighbors who guided me and created this essential awareness about the company Bank of America which actually became the reason to my new and my very own house. I applied for a mortgage loan. Firstly, i studied their website, once i had gathered most of the information and details then i called them up to go ahead with my decision. The lending was made to mw within 2 weeks as some of my legal documents took time get prepared. It has been a dream come true. Recommended!


Bank of America is an out class company for mortgage lending. I was looking for a reliable company when i came across this one. My wife had heard good stuff about them too so we decided to apply for home mortgage with them. They were incredibly good with the customer service and even with basic dealing. We got our plan according to our requirements. It was also affordable for us so hats off to them to offer such considerate programs. We have our own home through their effort so always going to stay thankful to them. I highly recommend BoA.


I reached out to the customer support department of Bank of America for the purpose of refinancing my home. I got a really good response from them and the process started right away. I thoroughly checked their policies and all the information related to it. The repayment plan and every other important thing in the contract was explained to me by one of their respective representatives. I got the loan for refinance without waiting much. The over all service is exceptionally good. It is a relief to have found a reliable company for such important needs. Definitely 5 stars for them.


I've been needing to purchase a house so I applied for a mortgage. I looked into the Bank of America on the web. Everything looked great. The loan process was straightforward, streamlined, and simple and I was happy with it. The agent dealt with us and she was incredible at getting everything going the manner in which we required it to occur. Their customer service is amazing. I had recommended someone who also got a loan through Bank of America.


I've had a great experience with Bank of America. I have used them for several services but today i am reviewing their mortgage lending as it has been the best of all so far. When i was needing the financial assistance for refinancing purpose, they are the only ones who came into my mind and i contacted them right away. I was sure about my decision before even applying for it. The whole process went smoothly and hassle free. Their staff was friendly as always and they made sure i was aware of everything in the policy. The charges as well as the terms and conditions. Worthy of 5 stars!

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Chan F.    
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1 year ago


We had a Bank of America mortgage on our previous home. One thing that emerged to me was that they didn't offer your loan, they kept on overhauling it themselves. Our new home mortgage process was exceptionally smooth, relatively perfect. From the pre-approval completely through closing, they were there to help us at all times. They have incredible customer service simplifying and explaining each step of the process. Kept us on top of it with emails in regards to extremely vital updates and checked on us with telephone calls periodically to ensure that we understood the process. I would recommend them.


Bank of America is just incredible. I took a log term loan in 2010 and still paying installments. I have never faced any issue because the payment is customized and I can pay the amount conveniently. I have also sold my mortgage to the BOA and I could not be happier. They are cooperative, professional and take care of your account like non other. I would recommend the Bank of America to the world. The process of getting loan is as simple as breeze. Highly efficient and concerned staff with a variety of product to suit your needs.


The folks there were very friendly and helpful, answering any and all questions that we had for them. It was a very pleasant experience for us. I had our Mortgage through Bank of America.And after discussion with her manager, they approved the loan stating they had faith I would not be jobless for long.Kind of nice not having to worry about any of it.There website is very easy to navigate for all purposes. Whether you need to make a payment, or find any historical data pertaining to the mortgage, it is very easy find and print the information. They adjusted everything I asked for and did what they said they were going to do. I recommend them to anyone that needs a good thing.


I have been a customer of the bank for a very long time I am very pleased and satisfied with its services. I have a current account with the BoA and a loan account. I borrowed $ 10,000 from the bank 2 years ago on a low interest rate. The interest rates have changed and got higher than before but as per policy I will pay the installment on old rate according to my loan contract. That is a big relief because my friends complain about high rates on loan in other banks. Overall banking service are exceptional and customer friendly. Highly recommended.

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Rex B.    
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1 year ago


At Bank of America, their company is stronger, with a straightforward business model, that is delivering long-term value to their shareholders.. They have a simple goal, they need to do more with their customers by bringing them everything they need to live their financial lives.I had the services with them.They treat their customers with respect and are always willing to assist if an issue were to arise. No annual/foreign fees, good points on all purchases, good support, convenient online banking.The online banking allows me to keep track of my spending. In addition, the customer service is always friendly and they really seem to treat everyone with respect. I recommended them to a couple of friends too! the app is also very helpful and saves loads of time.


I have been using Bank of America services from a long time and I am very happy with their service, Their service is exceptional. I have always been their customer. Their customer support is great. They always treat their customers like a family member. I never had a complaint about their services, I do all my banking online, including paying bills. Their customer support is always there when you need them and they go all the way around to help their customers.


the best customer service around. very helpful staff and i get all my queries answered and resolved very quickly.

Contact Info

  • Address: 100 North Tryon St,Charlotte,NC,United States
  • Phone: (800) 432-1000
  • Email:
  • Website: www.bankofamerica.com

About Bank of America

Bank of America

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