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David G.    
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2 years ago


The representatives are always very helping and decent just like the flight attendants. While changing my tickets, they generally try to accommodate my requirements. I have never experienced any big issues with Austrian Airlines. Seating in the airplane economy is tight. I travel with an overweight person that doesn't fit in the seat well, which makes it uncomfortable. I feel tight in the seat I am in. Planes should be made with more seats and legroom in all classes.

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Charyl B.    
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2 years ago


My first time flying Austrian Airlines and they were wonderful, great staff at the check in desk and the flight staff were fabulous . Austrian Air did not have the gall to charge for food or beverages on international flights, not even on the relatively short distance between Austria and London. Nor do they charge for blankets or headsets. One of my standards of judgment of an airline is how well they treat their passengers in their economy class. Baggage delivery was very fast. I was outside with my luggage just 15 minutes after leaving the plane. I have never been disappointed in Austrian Airline . The crew were very attentive and helpful. The price is about the same as another budget airline, but the service is a lot better.Everything was processed quickly and without much hassle. Pretty much- a very good service. I will definitely fly again with Austrian.

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Gaile D.    
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2 years ago


Austrian is one of the best airline around. Its fare are cheap and booking is so easy. I traveled with my wife and two kids on a long haul flight and never felt bored or tired because of the comfortable seats and in-flight services. The staff is so incredibly cool they always serve you with warm smile and are very attentive. The food quality is too good and they have everything that one can imagine on a flight. The flight was on time and we reached at the destination just on time. Highly recommended.

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Pooh M.    
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2 years ago


I often use this airline. I always have a great experience. Service was great. Food was magnificent. Quite much for me. I am undecided about the sitting and resting seats. I ended up confused about how to utilize them. The massage machine was not firm enough for me. Video choice was great and had a decent selection of movies. The flight attendants were phenomenal in their service, kind and proficient. Check in was confusing as they said my carry on was too heavy so I moved stuff to my own bag. Same weight just moved starting with one pack then onto the next. Please figure this out.

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Austrian Airlines

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