About Riffbuddy

Riffbuddy is revolutionizing the way that customers and merchants interact. Merchants know that no matter the type of business, a good relationship between the business and its customer base is crucial to its survival. Riffbuddy provides the perfect platform for ongoing communication between customers and merchants. So here's how it works: A merchant signs up on Riffbuddy, adds their business and opens up the floor for customer feedback. Yes! This is an open call to customer feedback. Customers interested in leaving reviews for the myriad of businesses on Riffbuddy, can sign up as a "reviewer." Easy as 1,2,3! Riffbuddy is unique because it requires participation by both the customer and the business, creating an environment where businesses are showing that they're interested in starting a transparent dialogue about the successes and failures of their business. In turn, customers are realizing that their opinion is of value to these businesses. Once a customer signs up with Riffbuddy, he/she is able to leave reviews on the page of each participating merchant. The reviews are published instantly, so merchants can have access to them immediately. This creates urgency on the part of the merchant to respond to customer sentiments as they are happening. Additionally, customers can avoid having to utilize alternative channels of communication like limiting contact us forms, or waiting on hold for minutes before speaking to a live person. Riffbuddy poses a myriad of benefits for both the merchant and the customer. Merchants who sign up with Riffbuddy are signing up for: (1) increased sales (2) the opportunity to better their business by receiving direct customer feedback (3) increased relevance in their online presence (4) the opportunity to nurture customer loyalty Customers who sign up for Riffbuddy are signing up for: (1) the opportunity to have their voice be heard (2) the opportunity to celebrate companies you love, or provide constructive feedback to those you want to love! (3) the opportunity to discover new businesses with reviews from consumers just like you! Ready to sign up?

Reviewer Signup

Merchant Signup